Resources · Buying guide · The subscription
One all-in-one subscription. From €10 excl. VAT / month.
SIM, 4G and access to the Hub platform included — no carrier fees, no surprises, first 5 probes included.
for your account, including up to 5 connected probes.
per additional probe, beyond the 5 included.
SIM card and 4G plan included — nothing to manage with the carrier.
Simulator
How much will I pay?
Drag the slider to estimate your monthly subscription based on your number of probes.
Timeline
When does the subscription take effect?
The subscription doesn't start at purchase. It begins the moment you scan the QR code of your gateway in the Hub platform.
- 1Hardware purchaseNothing happens yet
- 2Scan the gateway QR code in the appSubscription starts
- 3D+0: 30 days freeFree trial period
- 4D+30: First chargeAnniversary date of the activation
- 5Every monthAutomatic charge on the same date
- 1Gateway already paired
- 2Connecting the new probe
- 3First data receivedBilling starts for this probe
- 4D+30: First charge for the probeFor this additional probe
For each probe added later, billing starts when the first data is received.
When am I charged?
Frequently asked questions
What if I have 3 probes on one gateway and 2 on another?
The subscription is tied to your account, not the gateway. You have 5 active probes in total → €10 excl. VAT / month.
Can I unpair a probe to stop paying for it?
Yes. Email support at least 3 days before your renewal date. The probe is deactivated at the end of the current period and its data is deleted. Your data remains exportable until that date.
If I unpair my last probe, is my account deleted?
Yes. Without an active probe, your subscription drops to €0 and your account is deactivated at the end of the current period. Remember to export your data before that date.
Is the API / MCP paid?
During the first 2 months of use, it's included in your subscription. After that, it will be billed based on usage. Pricing will be communicated soon by email.
Is billing monthly or annual?
Monthly, automatic, on the anniversary date of your activation. There is no annual option.
What happens if I don't enter my payment method after the 30-day trial?
You receive a reminder email. Without action on your part, your account is suspended until you update it.